7u771's Privacy Policy
A complete and transparent account of how 7u771 collects, uses, and keeps your personal information secure.
Introduction and Scope
7u771 ("we", "us", or "platform") is a trusted online casino and sports betting platform in Bangladesh. We place the highest priority on protecting the personal information of our users. This privacy policy explains in detail what information we collect when you use 7u771's website and services, why we collect it, how it is used, and how we keep that information secure.
This policy applies to visiting the 7u771 website, opening an account, managing deposits and withdrawals, and using any gaming services. By using our platform, you are considered to have agreed to the terms of this privacy policy. You must be at least 21 years of age.
What Information We Collect
Identity and Contact Information
During account registration, we collect the following information:
- Full name (in Bengali or English)
- Date of birth and age verification details
- Email address
- Mobile number (for bKash, Nagad, or other payment verification)
- Address (including district and division)
- National ID card or passport number (for KYC verification)
Financial Information
To process deposits and withdrawals, we collect:
- Mobile banking number (bKash, Nagad, Rocket, Upay)
- Bank account details (for bank transfers)
- Transaction history and amounts
- Date and time of deposits and withdrawals (per Bangladesh Standard Time)
Technical and Usage Information
The following is collected automatically to improve your browsing and gaming experience on our platform:
- IP address and device type
- Browser type and operating system
- Login time, pages visited, and session information
- Information collected through cookies and tracking technologies
- Game history and betting patterns
Purpose of Data Use
7u771 uses collected information only for the following legitimate purposes:
Account Management
Creating, verifying, and maintaining your account; ensuring login security; and completing password resets and identity verification.
Financial Transactions
Processing deposits and withdrawals through bKash, Nagad, Rocket, and Upay; preventing fraud; and ensuring transaction security.
Legal and Regulatory Compliance
Conducting KYC (Know Your Customer) and AML (Anti-Money Laundering) processes; completing age verification to ensure responsible gaming.
Service Improvement
Analysing user experience to improve the platform; identifying and resolving issues; and introducing new games and features.
Customer Support
Providing fast resolution of your complaints, queries, and issues through 24/7 Bengali live chat and email support.
Promotional Communications
Sending bonus offers, tournament updates, and relevant promotional information by email based on your consent. You may withdraw this consent at any time.
Data Storage and Security
7u771 uses industry-standard technologies and practices to protect your personal information. We are always committed to preventing any unauthorised access, disclosure, or damage.
Encryption and Security Technology
- Data transmission is secured through SSL (Secure Socket Layer) encryption
- Sensitive information (passwords, financial data) is stored in encrypted form
- Regular security audits and vulnerability assessments are conducted
- Two-Factor Authentication is available
Data Retention Period
We retain your information only for as long as necessary:
- Active account data: for the full duration the account remains active
- Financial transaction records: for the period required by legal obligations
- After account closure: for the time needed to meet relevant legal obligations
- KYC verification documents: for the period specified by regulatory guidelines
Sharing Information with Third Parties
7u771 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited cases:
Payment Processors
Mobile banking service providers such as bKash, Nagad, Rocket, and Upay, and approved banking institutions — only the information necessary to complete a transaction is shared. These institutions operate under their own privacy policies.
Game Providers
Recognised game providers such as Pragmatic Play, Spribe, JILI, and PG Soft may receive the minimum information necessary to operate games. This information is used solely to ensure the gaming experience.
Legal Obligations
We may be required to disclose information in response to valid legal orders, court orders, or legitimate requests from regulatory authorities. In such cases, we will provide only the information that is necessary.
Fraud and Abuse Prevention
Information may be shared with relevant authorities to protect platform security, detect and prevent fraudulent activity, and comply with Anti-Money Laundering (AML) regulations.
Cookies and Tracking Technologies
7u771 uses cookies and similar technologies to improve your browsing experience and ensure the platform functions properly.
Essential Cookies
These cookies are essential for the basic operation of the platform — such as maintaining login sessions, security verification, and ensuring game continuity. They cannot be disabled.
Analytical Cookies
These help collect platform statistics and improve service quality. They allow us to identify which pages are used most and where issues are occurring.
Preference Cookies
These help remember your language, game preferences, and other personal settings, so you get a customised experience on your next visit.
You can control or delete non-essential cookies through your browser settings. However, disabling cookies may limit some services.
Your Rights
Every user registered with 7u771 has the following rights regarding their personal information:
Right to Access
You may request a copy of your personal information held by us at any time.
Right to Rectification
If any of your information is incorrect, you may request that it be corrected or updated.
Right to Erasure
Where there is no legal obligation to retain it, you may request that your personal information be deleted.
Right to Object to Processing
You may object to marketing communications or unnecessary processing of your information.
Data Portability
You may request your information in a structured, machine-readable format.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be temporarily restricted.
To exercise these rights, contact us by email or use our 24/7 live chat support. We will respond to your request within a maximum of 30 working days.
Protection of Minors
7u771 strictly refrains from providing services to anyone under the age of 21. Our platform is for those aged 21 and above only.
Age verification is mandatory during the registration process. If we learn that a minor is using our platform, that account will be immediately closed and all collected information will be deleted.
Parents are encouraged to monitor their children's online activity. If you suspect a child or teenager is using our platform, please contact us immediately.
Policy Changes
7u771 may update this privacy policy from time to time. If any significant changes are made, we will:
- Display a notice in a prominent location on the website
- Send an update to your registered email address
- State the "Last Updated" date at the top of the page
If you continue using the platform after any changes, you will be considered to have agreed to the revised policy. We therefore recommend visiting this page regularly.
Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our dedicated support team is always ready to assist you in Bengali.
Email: [email protected]
Live Chat: 24/7 Bengali live chat support
Response Time: Within 30 working days of receiving your complaint
This privacy policy applies to all 7u771 services and complements the platform's Terms and Conditions. To learn more about responsible gaming, visit our Responsible Gaming page.